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Q-Management System

Don’t make your customers wait

In the business sector companies with organized, transparent and civilized client management have the competitive advantage. Banks, insurance companies, utilities, health care institutions and public agencies, Government companies, hospitals and offices authorities operating client service or any other company or institution are seeking more efficient and faster way to serve their customers. Recognizing this need, we started of development and production of automated client Queue management systems and solutions. Queue management solution in Amman, JORDAN

BENEFITS OF OUR QUEUE MANAGEMENT SYSTEM

  • Customers are served quickly for improved efficiency and satisfaction

  • Increases throughput and reduces confusion

  • Your staff are confident and in control

  • Simple click operation

  • Easy installation

  • Audio-visual system for efficient queue management

  • Multi Module integrated with our system (RFID Reader, eMail, Reporting, Client Data Base and more)

QUEUE MANAGEMENT SYSTEM AND SOLUTION MODULES

  • Statistics module

Statistics about the customer distribution, performance of the administrators –

The statistics for system effectiveness can be optimized.

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  • Monitoring module

The collected data followed online and system parameters change during operation. A journal for daily events, measuring daily efficiency.

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  • Ticket design module

The ticket image can be edited, and the information altered according to individual needs.

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  • Customer Identification (VIP)

The system also identifies possible VIP customers, so when called these clients have advantage over other clients.

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  • Customer satisfaction module

The client can rate the quality of the service with one touch, which provides valuable feedback for the HR management, making the customer service operation even more efficient.

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